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Top Frequent Ask Questions...
a. What is the unique features of MyBizCart? b. How to accept payment online? c. Can I operate MyBizCart at Windows Vista? d. Does this package include training? e. If I need assistant/ help, what should I do? f. Can I include hyperlink (external website link)?
Other Questions...
1. What is MyBizCart? MyBizCart is a multi-functional eCommerce shopping cart software.
In simple explanation, MyBizCart is suitable for :
Click here to view our live demo.
2. Why Should I Choose MyBizCart vs Other eCommerce Software? Let's face it. There are so many ecommerce solutions around, all different in ease-of-use, capability and price.
a real understanding of the online selling process. Hence, when creating MyBizCart eCommerce solution, we have included
all the necessary tools required to
build a successful eCommerce store.
3. What is the unique features of MyBizCart?
- Multi language : English, Bahasa Malaysia & Chinese - Multi currency : USD, Ringgit Malaysia, RMB, S$, B$ & more (max. 3 currencies) - Loyalty program : members reward points / cash voucher - Personalized your banners/ add flash intro - Database driven system : easy to track customer, order & stock listing - User friendly admin panel interface - more...
Click here to learn more MyBizCart features.
4. How to use MyBizCart to accept online payment?
MyBizCart support Paypal, 2CO & bank transfer. You can accept MasterCard, Visa, Amex & more when you signup a merchant account with Paypal or 2CO. Beside Paypal & 2CO, our latest version also include Maybank2U as payment option.
To learn more about Paypal & 2CO fees and charges, please contact our resellers.
*the rate charge by Maybank/ other banks is negotiable if your monthly amount is more than RM30,000/month. ** the rate subject to change, please refer to their website for latest fees.
5. Can you describe the process of online order using MyBizCart.
- after you have complete the payment process, please print out your online bill for reference. - for first time user, you have to register first before you are allow to continue to checkout page.
6. Can MyBizCart accept cash voucher/ reward points? Yes.
7. Can I accept local currency, as example Ringgit Malaysia? Yes. You can also accept US Dollar, HK Dollar & any currency in the word (up to 3 maximum).
8. How To Order MyBizCart in Malaysia, Singapore & Australia? In Malaysia, you can contact our authorized distributor & dealer here. While for market outside Malaysia, please contact the software developer.
9. Does MyBizCart working well in Windows Server? Currently, we have tested working perfect (for more than 2 years) in Linux OS server platform. We do not recommend Windows server to avoid any support & maintenance issue.
10. Can I operate MyBizCart from my computer with Windows Vista OS? Yes. MyBizCart support almost all OS platform (eg: Windows XP, WIndows Vista & etc).
11. Does this package include training? No. But you can download free user manual inside admin panel (under help menu). If you still require training, kindly contact our reseller or software developer for arrangement. Training rate will depend on your location.
12. Can you provide us total solutions like enter products info, upload products picture & etc.... Yes. We can do everything for you at a reasonable cost. Please contact our authorized dealer for quote.
13. Does this package include domain name registration? No. But we can help you to register for a .com, .net or .biz domain name for RM50/year only. Please visit our parent website for more information. Should you still have any problem, please contact us here.
14. If I need assistant/ help, what should I do? To get fast solution, please follow below step :
Step 1 : Read your user manuals.
Step 2 : If you can't get your answer, please search inside our FAQ section here (scroll to MyBizCart category).
Step 3 : If you still can't get your answer, please submit a support ticket at our helpdesk here.
Normally, we will respond to helpdesk about 50% faster than telephone & email support. We are strongly suggest our customers to use helpdesk when they need support or assistant.
15. Can I request different design of MyBizCart? Yes, if you are willing to pay at least RM2000 (or above) for the design cost, we are willing to talk to you.
16. Can I put a hyperlink (external website link) at MyBizCart product page/ about us? Yes, but this feature is for advanced user that familiar with HTML coding. However, we have short course that show you how to create a hyperlink, please consult our reseller for more info.
17. Can I change my background & text color, fonts type? You have to buy our "color code & font plug-in" (cost you RM99) in order to do so.
This feature can be done by advanced user that familiar with multimedia flash. We provide this service at resonable price.
19. Can we add extra title, example "career"? No, unless you request for customization version that may cost you 5x to 10x higher in price.
The market rate is about RM400. However, our web designer can do it for you start from RM250 only depend on your requirements. Please send your enquiry here.
If you still have any question, please feel free to contact us here.
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